Risk checkScores urgency, SLA risk, and churn probability. idle
Profile lookupLoads account plan, owner, and recent product usage. idle
Human reviewSupport lead approves the proposed escalation response. idle
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Queued workflow (Tailwind CSS)
pending Ticket intake Progress pending
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. queued
Risk checkScores urgency, SLA risk, and churn probability. idle
Profile lookupLoads account plan, owner, and recent product usage. idle
Human reviewSupport lead approves the proposed escalation response. idle
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Running node
Ticket intake and normalization succeeded. Risk scoring is active with explicit progress while profile lookup has not started.
Running node (Plain CSS)
activeRisk check34% complete
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. running
Scoring account risk signals.
Profile lookupLoads account plan, owner, and recent product usage. queued
Waiting for normalized ticket.
Human reviewSupport lead approves the proposed escalation response. idle
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Running node (Tailwind CSS)
active Risk check 34% complete
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. running
Scoring account risk signals.
Profile lookupLoads account plan, owner, and recent product usage. queued
Waiting for normalized ticket.
Human reviewSupport lead approves the proposed escalation response. idle
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Delayed execution workflow
A timed run advances from Start to End, updating node state and animating the active connection as each delayed step begins.
Delayed execution workflow (Plain CSS)
activeStartStep 1 of 6: Start event accepted.
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
StartReceives the scheduled run signal. running
Start event accepted.
Delay windowHolds execution until the configured delay expires. idle
Prepare messageBuilds the delayed follow-up payload. idle
Send updateDelivers the prepared update to the customer. idle
EndMarks the delayed execution as complete. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Delayed execution workflow (Tailwind CSS)
active Start Step 1 of 6: Start event accepted.
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
StartReceives the scheduled run signal. running
Start event accepted.
Delay windowHolds execution until the configured delay expires. idle
Prepare messageBuilds the delayed follow-up payload. idle
Send updateDelivers the prepared update to the customer. idle
EndMarks the delayed execution as complete. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Retrying node
Profile lookup failed once due to a throttled CRM call and is now retrying on the second attempt.
Retrying node (Plain CSS)
activeProfile lookup46% complete
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. running
Retrying CRM profile lookup.
Human reviewSupport lead approves the proposed escalation response. idle
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Retrying node (Tailwind CSS)
active Profile lookup 46% complete
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. running
Retrying CRM profile lookup.
Human reviewSupport lead approves the proposed escalation response. idle
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Waiting for human input
Automated branches completed and the run is paused until a support lead approves or edits the response.
Waiting for human input (Plain CSS)
waitingHuman review68% complete
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. completed
Human reviewSupport lead approves the proposed escalation response. waiting
Approval required before publishing.
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Waiting for human input (Tailwind CSS)
waiting Human review 68% complete
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. completed
Human reviewSupport lead approves the proposed escalation response. waiting
Approval required before publishing.
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Successful workflow
Every required branch succeeded. The selected publish node shows final result payload and downstream audit branches are complete.
Successful workflow (Plain CSS)
succeededPublish response100% complete
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. completed
Human reviewSupport lead approves the proposed escalation response. completed
Publish responsePosts the final customer response and escalates ownership. completed
Notify ownerSends the account owner the escalation summary. completed
Archive auditStores the run transcript and payload metadata. completed
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Successful workflow (Tailwind CSS)
succeeded Publish response 100% complete
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. completed
Human reviewSupport lead approves the proposed escalation response. completed
Publish responsePosts the final customer response and escalates ownership. completed
Notify ownerSends the account owner the escalation summary. completed
Archive auditStores the run transcript and payload metadata. completed
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Failed node with error
Publishing failed with a validation error. The graph highlights the failed node and the inspector shows the structured error payload.
Failed node with error (Plain CSS)
failedPublish response76% complete
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. completed
Human reviewSupport lead approves the proposed escalation response. completed
Publish responsePosts the final customer response and escalates ownership. failed
Response template is missing required account owner.
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Failed node with error (Tailwind CSS)
failed Publish response 76% complete
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. completed
Human reviewSupport lead approves the proposed escalation response. completed
Publish responsePosts the final customer response and escalates ownership. failed
Response template is missing required account owner.
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Skipped branch
The owner notification branch is skipped because this low-risk customer does not require account-owner escalation.
Skipped branch (Plain CSS)
succeededNotify ownerProgress pending
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. completed
Human reviewSupport lead approves the proposed escalation response. completed
Publish responsePosts the final customer response and escalates ownership. completed
Notify ownerSends the account owner the escalation summary. skipped
Skipped: low-risk customer and no owner escalation required.
Archive auditStores the run transcript and payload metadata. completed
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Skipped branch (Tailwind CSS)
succeeded Notify owner Progress pending
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. completed
Human reviewSupport lead approves the proposed escalation response. completed
Publish responsePosts the final customer response and escalates ownership. completed
Notify ownerSends the account owner the escalation summary. skipped
Skipped: low-risk customer and no owner escalation required.
Archive auditStores the run transcript and payload metadata. completed
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Parallel execution
Risk check and profile lookup are both active after normalization. Two outgoing edges animate at the same time.
Parallel execution (Plain CSS)
activeProfile lookup48% complete
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. running
Calculating urgency and SLA risk.
Profile lookupLoads account plan, owner, and recent product usage. running
Loading account profile and product usage.
Human reviewSupport lead approves the proposed escalation response. idle
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Parallel execution (Tailwind CSS)
active Profile lookup 48% complete
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. running
Calculating urgency and SLA risk.
Profile lookupLoads account plan, owner, and recent product usage. running
Loading account profile and product usage.
Human reviewSupport lead approves the proposed escalation response. idle
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Loop with multiple activations
Human review requested a correction, sending the run back through normalization. The inspector shows separate activation history.
Loop with multiple activations (Plain CSS)
activeNormalize ticket62% complete
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. completed
Human reviewSupport lead approves the proposed escalation response. completed
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Loop with multiple activations (Tailwind CSS)
active Normalize ticket 62% complete
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. completed
Human reviewSupport lead approves the proposed escalation response. completed
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Redacted payloads
Sensitive customer content is present but intentionally redacted. The payload panel explains why values are unavailable.
Redacted payloads (Plain CSS)
waitingHuman reviewProgress pending
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. completed
Human reviewSupport lead approves the proposed escalation response. waiting
Reviewer can approve without exposing PII in logs.
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Redacted payloads (Tailwind CSS)
waiting Human review Progress pending
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. completed
Human reviewSupport lead approves the proposed escalation response. waiting
Reviewer can approve without exposing PII in logs.
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Large JSON payload
Profile lookup produced a large nested response. The default payload renderer keeps it scrollable inside the inspector.
Large JSON payload (Plain CSS)
succeededProfile lookupProgress pending
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. completed
Human reviewSupport lead approves the proposed escalation response. idle
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Large JSON payload (Tailwind CSS)
succeeded Profile lookup Progress pending
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. completed
Human reviewSupport lead approves the proposed escalation response. idle
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Dark mode
The standalone graph is scoped inside dark tokens without depending on the global docs theme.
Dark mode (Plain CSS)
activeRisk check34% complete
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. running
Scoring account risk signals.
Profile lookupLoads account plan, owner, and recent product usage. queued
Waiting for normalized ticket.
Human reviewSupport lead approves the proposed escalation response. idle
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Dark mode (Tailwind CSS)
active Risk check 34% complete
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. running
Scoring account risk signals.
Profile lookupLoads account plan, owner, and recent product usage. queued
Waiting for normalized ticket.
Human reviewSupport lead approves the proposed escalation response. idle
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Constrained embedding surface
The viewer is constrained to an embedded surface while keeping node details in the right-side panel.
Constrained embedding surface (Plain CSS)
waitingHuman reviewProgress pending
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. completed
Human reviewSupport lead approves the proposed escalation response. waiting
Approval required in compact layout.
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.
Constrained embedding surface (Tailwind CSS)
waiting Human review Progress pending
Select a node to reveal connection points. Drag to connect; select a connection and press Delete or Backspace to remove it.
Needs correction
Ticket intakeReceives a support ticket from the help desk queue. completed
Risk checkScores urgency, SLA risk, and churn probability. completed
Profile lookupLoads account plan, owner, and recent product usage. completed
Human reviewSupport lead approves the proposed escalation response. waiting
Approval required in compact layout.
Publish responsePosts the final customer response and escalates ownership. idle
Notify ownerSends the account owner the escalation summary. idle
Archive auditStores the run transcript and payload metadata. idle
Use arrow keys to navigate, and Control or Command with an arrow key to follow connections. Hold Shift while navigating to extend the selection. Press Space to grab selected nodes, then use arrows to move and Space or Enter to drop. Press C to choose ports for a connection. Delete or Backspace requests deletion; Escape cancels the active operation.